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MAKING DIGITAL STRATEGY A CAKEWALK FOR END CONSUMERS

MAKING DIGITAL STRATEGY A CAKEWALK FOR END CONSUMERS

11 Feb, 2024

KRISHNA MOHAN JHA

 

Application of digital tech & medium for communication is exponentially increasing in the world of digital-first experience and widespread automation that we see taking place across board. This is where the role of digital strategy & consulting becomes of paramount importance. Although, they are often perceived as some-thing only enterprise-level companies would need and could afford. However, in reality, the situation is differ-ent. In a world where the digital medium touches every sphere of our lives and business, going for digital imple-mentation without advisory is like navigating through a vast ocean without a map.

Nine Triangles is a Digital Strategy Consulting & Marketing Firm helping clients with advisory and end-to-end implementation for all of their digital commu-nication/tech initiatives. The organization boasts a team of seasoned digital professionals, the majority of whom have spent decades working with multinational compa-nies and agencies. The company has built digital strategy for organizations across scale & verticals and implement-ed them aligned with the key performance parameters.In an exclusive interview with CEO Insights Magazine, Krishna Mohan Jha walks us through his professional journey along with the unique traits of the company.

Briefly tell us about your professional journey.

After a brief stint at ICICI Bank where I began my career, I mostly remained with one company, Magnon Group (which happens to be one of the major digital agencies in the country and part of the Fortune 200 Omnicom group). Around the time I joined Magnon, it was a small organization operating out of a tin shade office in Lajpat Nagar, New Delhi, where we sweated day and night to create a brand that dominated the digital landscape and was eventually bought.

Donning multiple hats and spearheading mission critical roles for the organisation - gave me real deal in understanding the business nuances across functions

Later, I was a founder member of Talentrack, an entertainment digital startup that is India's first and largest talent exchange network for the media and entertainment industries. I also executed India's first awards for the digital content ecosystem which re-mains the most coveted accolade for individuals in-volved in the digital content ecosystem to this day.Playing different roles of what I called an intrapre-neur where I held autonomous business leadership roles growing and nurturing business at different stages, I always wanted to take the plunge as an en-trepreneur. And Nine Triangles happened - coming from the agency side, I knew the gap areas; one of the things that I had been noticing lately was that Digital has been commoditising its offering and more often than not started to follow a pattern in the name of integrated campaigns. This is where I saw an opportu-nity for a digital strategy consulting company which brings along implementation capabilities across dig-ital avenues - namely creative, tech and marketing - that is Nine Triangles for you.

You possess two decades of experience, how has been your path to success and what is your success mantra?

About a career spanning two decades, I am fairly sat-isfied with the voyage thus far. For me, the path to success has been the love for the journey itself, liv-ing through it, and being able to offer value to the ecosystem. For me, the motto to success is simple: be consistent in what you do and simply do it. As my mentor would say through an analogy of a cricket bowler, keep bowling straight and quick and you will get the wicket. So, once again, the simple credo is to be consistent and patient while keeping an eye on the goal. One will have everything you set out to have.

Define Nine Triangles Digital as an organization and its current market position. What makes the company unique?

Nine Triangles Digital is one of the most trusted digi-tal strategy consulting companies which brings along implementation capabilities across digital avenues - namely creative, tech and marketing. So whether one is planning a new digital initiative or has an existing initiative, we bring about comprehensive 360 degree capabilities to ensure execution through, planning, building, propagation, sustenance stages, and map-ping the outcome with KPIs.

From the onset, we clicked well with our clients and as a result in a short span of time, we have had the opportunity to work clients across verticals and scales -

ICICI Bank, ICICI Lombard, Sharekhan, Treehouse Hotels, Adda 52, DSP Mutual Fund, Newgen Software Tranzlease, Arihant Publication, Finlabs, Smile Circle, India Bridal Fashion Week Stores to name a few. To deepen our positioning, we have been actively participating in knowledge leadership sessions. As a result, we have been featured across leading publications including the likes of Economic Times, Business World, AFAQS, and more, and have conducted live sessions at Msd Pharma, Assocham, Specialty Restaurants and others.

Could you give a brief account on the latest technologies adopted by your company that helps derive effective business outcomes?

In an ultra-dynamic technology environment in the digital realm, one must stay up with the latest, and we are no exception. Nonetheless, the crux of the matter is designing the tech plan that suits insights/realities around customers' businesses - to achieve effective business outcomes.

Tell us about your leadership approach, and the guidelines or methodologies you follow to lead your team?

When it comes to team leadership, the only strategy and approach I use is participation-based leadership. I believe in complete openness and giving the team as much exposure as possible while also supporting them at all times. Through this process, I enable them to make mistakes, guide them through the journey, and let them have the credit.

Based on your experiences, what would be your advice to entrepreneurs starting a new in this domain?

Digital domain in general has become a crowded space, therefore attempting to differentiate yourself. And, by that I don't mean you have to come up with a copyrighted technology/process/plan. What I mean is that one must have something that distinguishes you from the competition. It could be any feature of your business or service, but it must give value to the ecosystem. And once you get started, stay committed and consistent, and you will never go wrong.

View full Magazine issue here

WHEN YOU CHOOSE NINE TRIANGLES,
YOU GET END-TO-END MANAGED SOLUTION

With strategy and insights at the core, we seamlessly integrate creative, technology, video, SEO, and performance marketing to deliver projects on time and within budget. That's why clients of all sizes and industries trust us for their most diverse and dynamic needs.

Treehouse Hotels Logo
Arihant Publications Logo
ICICI Bank Logo
Smile Circle Logo
Finlabs Logo
Bastian Hospitality Logo
Talentrack Awards Logo
Tranzlease Logo
Magnon EG+ Logo
Denttrack Logo
Dental Concepts Logo
Aditya Birla Capital Logo
Sharekhan Education Logo
Ombooks Shop Logo
Adda 52 Logo
Newgen Software Logo
Punjab and Sindh Bank Logo
EUDAEMON Logo
Treehouse Hotels Logo
Arihant Publications Logo
ICICI Bank Logo
Smile Circle Logo
Finlabs Logo
Bastian Hospitality Logo
Talentrack Awards Logo
Tranzlease Logo
Magnon EG+ Logo
Denttrack Logo
Dental Concepts Logo
Aditya Birla Capital Logo
Sharekhan Education Logo
Ombooks Shop Logo
Adda 52 Logo
Newgen Software Logo
Punjab and Sindh Bank Logo
EUDAEMON Logo

FREQUENTLY ASKED QUESTION'S

How is Nine Triangles different from other agencies?
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We combine the agility of a mid-sized agency with the strategic depth of a consulting partner. Every project starts with a business lens - focused on outcomes, not just outputs.

What sets us apart:
  • We are integrated - creative, tech, and marketing under one roof
  • We work as extended teams, not vendors
  • We stay in beta mode - adapting fast to changing business needs
  • We are outcome-driven - strategy-led, execution-focused

In short, we are not just a digital agency. We are your digital growth partner.

Is Nine Triangles a creative agency, a tech company, or a consultancy?
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We are all three - by design.

Our model is built to support modern business needs through integrated services across strategy, design, technology, and performance marketing. We help you define the problem, build the solution, and scale the impact.

We already have an in-house creative or tech team. Where do you fit in?
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We complement, not compete.

Think of us as your extended team - brought in for specific expertise, overflow capacity, or to scale faster. Whether it is UX strategy, campaign content, full-stack development, or performance marketing, we plug in where it matters most.

Do you work globally or only with Indian clients?
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We work across markets and time zones.

Our teams are based in India, but we have delivered for clients in the Middle East, Europe, the US, Southeast Asia, and beyond. We adapt our workflows to suit your region, your rhythm, and your goals.

How do we get started?
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Simple - just reach out.

We will begin with a conversation to understand your needs and identify how we can support you. From there, we tailor the right approach - whether it is a quick sprint or a long-term roadmap.